Taurus Insurance Partners With The iOutlet On Smartphone Care Plan Provision
Taurus Insurance, one of the UK’s leading phone and gadget insurance providers, has partnered with The iOutlet to offer its consumers comprehensive mobile phone protection through its Smartphone Care Plan.
Designed to enable mobile phone retailers to easily integrate insurance provision within their sales journeys, the Smartphone Care Plan provides iOutlet’s customers buying either new, refurbished, and pre-owned devices with the option to purchase protection for complete peace of mind post purchase.
The iOutlet’s bespoke product has been created by the team at Taurus to deliver comprehensive cover which includes low excesses, no claims limits or early day policy exclusions, worldwide coverage, fast track online claims approval, a next day swap out or replacement service, and covers use by all the family including kids whatever their age.
Jamie McCarthy, Co-Founder of Taurus Insurance and MD of the Smartphone Group, said: “We are very excited to announce our partnership with one of the UK’s leading multi-channel distribution companies at the forefront of digital innovation. Having worked closely with Liam James, iOutlet’s Co-Founder, and his management team over the past few months our aim was to deliver an innovative insurance solution which complemented their main product offering whilst ensuring the customer experience remained at the forefront of their respective market.”
The insight team at Taurus built the care plan after analysing the insurance policies provided by other mobile phone retailers.
Jamie continued: “What was clear when looking closely at the market was that the offerings appeared very one dimensional in terms of both product and pricing, with various exclusions and limitations within the product coverage. This led us to devise a modular approach which we believe offers a best-in-class insurance provision that has been designed to disrupt traditional ‘in path’ insurance offerings that will not only help companies increase their sales volume and conversion levels but will delight their customers with exceptional after-sales customer care and a fast and efficient online claims service.”
Liam James, Co-Founder and Director of The iOutlet, said: “We’ve been growing the brand over the last few years with the development of our own site being key to this. We saw there was a big gap to not only offer the customer the best products at the best prices but also all their product requirements being available in one place thus offering them the best service possible. This wasn’t something being offered by our competitors.
“With the increasing prices, lifecycle and usage of the devices nowadays, the insurance offering seemed like a natural fit for us to offer. It will provide our customers with a greater peace of mind that their new high value purchase will be protected throughout its ownership. Even in the worst case scenarios, they’re also covered with the policy.
“The concept was picked up by Taurus quickly and we are very excited to be working in partnership with them. It enables us to bring this offering to the customer and streamline what can often be a confusing and stressful experience. The integration works exceptionally well and compliments the new upgrade to the website, so the customer journey is not only smoother than ever but has the best offering available to them. This in turn will give the customer a better customer experience than ever before with the original aim of giving the customer the most complete offering in the market.”
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About Taurus Insurance:
Established since 2003, Gibraltar based Taurus Insurance Services is a leading provider of phone, gadget, and lifestyle insurance. With a proven track record of delivering exceptional solutions to both consumers and partners Taurus remains a 100% privately owned business. For more information about the Smartphone Care Plan please contact team@taurus.agency
Taurus is authorised in Gibraltar by the Financial Services Commission under Licence Number Permission Number 5566 and authorised to passport general insurance intermediary services into the UK. Taurus is also registered with the Financial Conduct Authority in the UK under registration number 444830
About The iOutlet:
Established in 2013, The iOutlet has gone from a start up to a major retailer within the refurbished consumer technology sector. A multi channel online retailer and wholesaler with sales in excess of £100m since creation, The iOutlet has garnered many industry accolades and awards.
For more information about our products and to partner with us, please contact info@theioutlet.com