Contact Us
By Email, by Telephone or by Post we're happy to help.
If you have a question about our products or your policy you may find the answer within our: FAQ (Frequently Asked Questions)
Changes to Switched On Travel Insurance policies relating to Israel - find out more here.
General Queries
For general and sales queries:
Policy Holders
If you need to discuss or amend your policy:
Claims
To make or discuss an insurance claim with us please visit our make a claim page.
Opt Out of Marketing
If you wish to opt out of marketing and not receive information about Switched On’s products and services:
However, we will still contact you with important insurance and service-related updates.
Open from 09:00am to 17:30pm Monday - Friday
Write to us
Other Sales and Enquires
Customer Relations
Switched On InsuranceSuite 2209-2217 Eurotowers
Europort Road
Gibraltar
Complaints
The Customer Relations Team
Switched On InsuranceSuite 2209-2217 Eurotowers
Europort Road
Gibraltar
Complaints about claims
For complaints relating to Gadget claims
Taurus Insurance Services LimitedSuite 2209-2217 Eurotowers
Europort Road
Gibraltar
For complaints relating to Legal Advice & Expenses claims
Customer Relations DepartmentDAS Legal Expenses Insurance Company Limited
DAS House, Quay Side
Temple Back, Bristol BS1 6NH
If you purchased your policy prior to 1st September 2023 and have a complaint relating to a Financial Failure claim please write to
The Customer Services ManagerIPP Claims Office
IPP House, 22-26 Station Road
West Wickham, Kent BR4 0PR
For all other claims complaints
Switched On Travel Insurance Claims308-314 London Road
Hadleigh, Benfleet
Essex SS7 2DD