Important information relating to the current conflict in the Middle East - find out more here.
Policy Documents
Terms, conditions and important information about your cover
Travel Insurance Policy Terms & Conditions
Please click on a booklet to download. The documents are in Adobe PDF format. To view and print these documents on your computer you will need to have Adobe PDF reader installed (if you do not have this already).
You can download Adobe PDF reader from Adobe here.
Below are the latest versions of the travel insurance policy wordings' for each of our products.
For annual multi trip and single trip insurance policies purchased on or after 14th April 2025
Insurance Product Information Document (IPID)
For backpacker policies purchased on or after 25th February 2026
Insurance Product Information Document (IPID)
If you purchased your policy prior to the above dates and require a copy of your Policy Wording or IPID you can find this by logging into the Switched On Travel portal. If you are not already registered then please follow the steps to do so.